Why our pricing page has no '*'
Pricing should be readable in 60 seconds. We removed every footnote and disclaimer. Here's why.
By The Vintony team
Open the pricing page on a random hosting site and try to figure out what your bill will be on day 13 of month two. We have done this exercise dozens of times and there is, statistically, a 1-in-3 chance that the answer is 'we don't know'. Promotional rates expire. Add-ons compound. Support tiers reveal themselves only when you open a ticket. We hated all of it.
So we did something simple: we wrote down what we wanted the customer to pay, we wrote down what we wanted to deliver for that money, and we deleted every asterisk that crept into the draft. The pricing page you see at vintonyhost.com/pricing is the entire pricing. Monthly or annual; that is the only decision the customer has to make.
There are a few specific things this rules out that we want to be explicit about. We do not charge for outgoing bandwidth within the included allowance, and we do not charge for ingress at all. We do not charge for daily backups on Pro plans and above. We do not charge for TLS certificates, for the load balancer that sits in front of your service, or for the per-second metrics that the dashboard renders.
What is genuinely extra: object storage past your included allowance ($0.014 per GB per month), additional public IPv4 addresses ($2/mo each, IPv6 is unmetered), and dedicated CPU pinning on the Enterprise managed cloud tier. None of these are surprises — they are listed on the pricing page in the same font size as everything else.
Annual billing is 20% off across the board. That is also not a 'limited-time offer' — it is the standard relationship between our monthly and annual rates and we will not ratchet it. We chose 20% because the cash-flow benefit to us is roughly 20%; if we discover a year from now that the right number is 18% or 22% we will probably leave it at 20% anyway, because changing pricing on existing customers is the thing we will not do.
The flipside of this transparency is that we will probably look more expensive than competitors who hide their fees. We are okay with that. The customer who needs to be convinced by a $1.99 month-one rate is the customer who churns hardest when month two arrives. We would rather just tell you what it costs.