Reading the audit log
Every administrative action is logged; here's how to query it.
2 min read
Vintony writes an audit-log entry for every administrative action on your account: sign-ins, password resets, token creation, plan changes, and admin-side ticket replies (where applicable).
Entries include the actor (your user, an admin, or 'system'), the action, the target (e.g. user, ticket, service), and a small JSON payload with IP and other context.
Retention: 180 days for the rolling log; longer windows available on Enterprise contracts. Export to CSV is available from /dashboard/account/security (where supported).
Use the audit log to confirm sign-in activity ('was that login attempt me?') and to demonstrate to compliance auditors that administrative changes are tracked. SOC 2 evidence collection draws from this same source.